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Introduction

At Nueralix, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.

Information We Collect

Personal Data

When you register with Nueralix, we may ask for information including your name, email address, date of birth, gender, height, weight, and profile picture. This information is used to set up your account and personalize your experience.

Health and Fitness Data

With your consent, we collect health and fitness data including activity metrics, heart rate, sleep patterns, nutrition information, and other biometric data. This data may be entered manually or collected through connected devices and third-party services.

Device Information

We collect information about your mobile device including the hardware model, operating system, unique device identifiers, and mobile network information.

Usage Data

We collect information about how you interact with our application, including the features you use, the time spent on the app, and the pages you visit.

How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services

Process and complete transactions, and send related information including confirmations and receipts

Personalize your experience and deliver content relevant to your interests

Generate personalized health insights and recommendations

Respond to your comments, questions, and requests

Send technical notices, updates, security alerts, and support messages

Communicate about products, services, offers, promotions, and events

Monitor and analyze trends, usage, and activities in connection with our services

Detect, investigate, and prevent fraudulent transactions and other illegal activities

Comply with legal and regulatory requirements

Data Sharing and Disclosure

We may share your information with:

Service Providers

We may share your information with third-party vendors, service providers, contractors who perform services on our behalf, including data processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

Partners

With your explicit consent, we may share your health and fitness data with partners such as healthcare providers, fitness coaches, or nutritionists to provide you with additional services.

Legal Requirements

We may disclose your information where required to do so by law or subpoena or if we believe that such action is necessary to comply with the law and the reasonable requests of law enforcement or to protect the security or integrity of our Service.

Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction, but we will notify you via email and/or a prominent notice on our Website of any change in ownership or uses of your personal information.

Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties.

Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this privacy policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies. If you wish to request that we delete your data, please contact us using the information provided below.

Your Privacy Rights

Access and Update

You can review and update your personal information directly within your account settings section.

Data Portability

You have the right to request a copy of your data in a structured, machine-readable format.

Deletion

You have the right to request that we delete your personal data, subject to certain exceptions.

Opt-Out

You can opt-out of marketing communications by following the unsubscribe instructions included in each email, or by contacting us directly.

California Privacy Rights

California Civil Code Section 1798.83 permits users who are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to [email protected].

Children's Privacy

The Service is not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us.

International Data Transfers

Your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including personal data, to the United States and process it there.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the 'Last Updated' date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected] or by mail at Nueralix, 100 Market Street, Suite 500, San Francisco, CA 94105.

Privacy Policy

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